Privacy Notice · July 18, 2026

How SCENVO handles your data

SCENVO is an independent software service operated from Vietnam. For privacy requests, email cao@scenvo.net.

Account information

Email signup stores your name, email, protected password credential, consent, and security-session records. Google sign-in provides a verified account identifier, email, name, and optional profile image. SCENVO never receives your Google password.

Scripts, transcripts, videos, and comments

Scripts, generated transcripts, scores, evidence, saved history, and creator comments are stored for your account until you delete them or delete the account. Uploaded video files are private and scheduled for automatic deletion after two days. Their metadata is retained with your account so SCENVO can explain when the file expired. Video audio may be processed by Cloudflare to generate an editable transcript.

Service providers

SCENVO uses Cloudflare for hosting, database, private storage, media processing, transcription, and security; Google for optional sign-in; Resend when transactional email is configured; and Paddle for subscription billing. Paddle acts as merchant of record and keeps payment, tax, refund, and buyer-support records under its own obligations. See Paddle’s Privacy Policy.

Retention

• Video files: automatically deleted after two days.
• Expired account tokens: deleted after expiry; used tokens within seven days.
• Expired sessions: removed after the operational cleanup window.
• Operational error records: retained for up to 90 days.
• Security activity: retained for up to 12 months while the account exists.
• Scripts, transcripts, scores, comments, and profile data: retained until you delete the record or account.
• Paddle transaction and tax records: retained by Paddle where legally required, even after SCENVO account deletion.

Your controls

From your account, you can download a JSON copy of your SCENVO data and permanently delete your account. Account deletion removes associated scripts, transcripts, comments, sessions, identities, and R2 video objects. An active subscription must be canceled first so account deletion cannot hide ongoing billing.

Security and complaints

SCENVO uses secure server-side sessions and HttpOnly cookies. No internet service can guarantee absolute security. Report a suspected privacy or security issue to cao@scenvo.net.